Frequently Asked Questions

 
 
 
 

What is the best way to store Bays English Muffins?

BAYS packaging allows for maximum freshness to be retained as they make their way to your home. Many BAYS lovers have found that placing the muffins in a resealable plastic bag once they’ve been opened keeps them fresh in the refrigerator.

Can I freeze my Bays English Muffins?

BAYS loves to deliver great tasting, fresh muffins to your grocer. You can enjoy the freshness by freezing your muffins in your freezer. Simply transfer BAYS into a resealable plastic bag and place them in your freezer to enjoy our home baked quality when you'd like them most.

I would love to try Bays English Muffins, where can I find them?

BAYS are available in many retailers nationwide, you can find your nearest location at this link: www.bays.com/store-finder. Additionally, if you believe our muffins would be a great addition to your closest retailer, please let the manager know! We would love to be close to home.

Why are Bays English Muffins sold in the refrigerated case at the grocery store?

BAYS follows an authentic recipe featuring the finest ingredients available – pure cane sugar, spring wheat flour, whole milk, Wisconsin AA butter and potato flour, and as few preservatives as possible.  Our English muffins are refrigerated in order to maintain not only their freshness, but also the consistently light and crispy texture that English muffin connoisseurs seek.

Are there any plans to update your packaging?

BAYS English Muffins are a bakery product and because they are made to order and shipped within 24 hours for maximum freshness, require refrigeration. Therefore the packaging used by BAYS upholds the most desirable texture and consistency for the muffins until they leave the store with the consumer. Many BAYS lovers have found that placing the muffins in a reclosable plastic bag once they’ve been opened keeps them fresh in the refrigerator until they are consumed.

When are you coming out with a new flavor or variety?

We are constantly dreaming up and testing new ideas for muffins, and your feedback is always welcome!

Do you have a low sodium English muffin?

We do not have a low sodium muffin at this time.

Are your Bays Multi-Grain English Muffins whole grain? Why does your sticker say, “Made with 9 Whole Grains?

The ingredients legend on theBAYS Multi-Grain English Muffins lists several grains used to manufacture the product.  This differs from Whole Grain where one grain is used.  We do not have a whole wheat product at this time.

Are your English muffins produced in a facility that contains nuts?

BAYS English Muffins do not contain peanuts or tree nuts.  All BAYS facilities are free of peanuts and tree nuts.

Are your products safe to eat for people that have a soy allergy?

BAYS complies with the FDA’s requirement for listing allergens.  While soy is not listed in our ingredient declaration, soy is listed in our allergen statement due to it being present in some of our ingredients.

Do your Bays Original English Muffins come in contact with sesame seeds from your Bays Multi-Grain English Muffins?

While both products are made in the same facility, it is highly unlikely that sesame seeds would ever be present in varieties other than multi-grain.

Do Bays English Muffins contain gluten?

BAYS follows an authentic recipe featuring the finest ingredients available – pure cane sugar, spring wheat flour, whole milk, Wisconsin AA butter and potato flour. Because our English muffins contain wheat flour, it is inherent that they would contain gluten.

Does your product contain the dough conditioner, azodicarbonamide, used in commercially baked goods?

BAYS does not currently use nor has ever used azodicarbonamide in any products.

I have a question about a “POP Quiz” answer

Our "POP Quiz" contest brings useful, fun information to our consumers who take a deep interest in our products. We get our information from independent, reputable sources with very reliable information. Please send us a note via our Contact page if you feel there has been an error.

 

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